Refund policy

Return & Refund Policy

We offer a 30-day refund policy, from the date of delivery, for damaged, defective, or incorrect items.  Because our products are personal care items, we are unable to accept returns once delivered.

This policy helps ensure the safety and quality of all products for every customer.

Damages and Issues

Please inspect your order upon arrival.

If your item is:

Damaged

Defective

Incorrect

Please contact us within 30 days of delivery at

info@diasitch.com

Include:

Your order number

A photo of the issue

We’ll make it right by offering a replacement or refund.

Non-Returnable Items

We do not accept returns for:

Personal care items

Worn or used products

Opened products

Refunds

If your refund is approved:

You’ll be automatically refunded to your original payment method

Processing time: 5–10 business days

Exchanges

We do not offer direct exchanges.

If there is an issue with your item, we will send a replacement when applicable.

Contact

For any questions, contact us at:

info@diasitch.com